ionos
The role involves providing non‑voice customer support in German via chat and email, handling inquiries, resolving basic technical and administrative issues, and delivering clear, accurate responses using translation tools. The representative will act as the main point of contact, improve performance based on feedback, and ensure high customer satisfaction.
Headquarters
Karlsruhe, Baden-Württemberg, Germany
Company Size
1001-5000 employees
Founded
1988
IONOS is a global hosting and cloud provider offering domains, website builders, shared/VPS/dedicated servers, and scalable cloud infrastructure alongside email, security, and management tools. It targets small businesses through enterprises with intuitive products, straightforward pricing, and expert customer support to help launch, run, and grow online presence. Operating across multiple country sites under IONOS SE, the company emphasizes scalable infrastructure, compliance, and hands-on guidance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ionos.
ionos didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role
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