Office of Consumer Affairs Rep
CBC Companies
About this role
An Office of Consumer Affairs Representative assists consumers with credit report requests, disputes, and inquiries, managing submissions to Consumer Reporting Agencies and ensuring regulatory compliance while delivering a positive consumer experience.
Skills
Qualifications
About CBC Companies
factualdata.comFactual Data provides consumer credit and verification services for the mortgage lending industry, offering tri-merge/merged credit reports, pre-approval and pre-qualification products, undisclosed debt monitoring, and workflow solutions. Its services include credit scoring and trended data, rapid re‑scoring, identity, employment, tax/SSA and third‑party verifications, flood zone determinations, and property valuations to support underwriting, fraud prevention, and risk management. Factual Data emphasizes compliance with mortgage standards and loan quality initiatives (e.g., Fannie Mae LQI, MLA) and delivers secure web‑based platforms and reporting to integrate into lenders’ processes. Lenders rely on the company to reduce repurchase risk, streamline decisioning, and improve loan quality.
About CBC Companies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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