Officer, Policy Administration
Manulife(1 month ago)
About this role
The role provides administrative support and customer service to Individual Insurance clients, focusing on maintaining service timeframes and handling escalated cases. It involves coordinating client special requests across various departments and training the offshore team on procedural changes.
Required Skills
- Customer Service
- Record Updating
- Case Handling
- Client Coordination
- Training
Qualifications
- Degree/diploma holder
- 5 years relevant work experience
- 2 years supervisory experience
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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