Policy Services Officer - Minor Alteration

Chevening Awards(1 month ago)

SingaporeOnsiteFull TimeMedior$64,073 - $87,110 (estimated)Policy Services

About this role

The Policy Services Associate processes customer policy service requests and handles day-to-day changes and enquiries for Prudential’s life insurance products. The role supports Financial Consultants and customers, drives process improvement projects, and reports to a Team Manager to ensure timely, accurate service delivery. It involves collaborating with technology and field teams to implement and monitor process changes.

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Required Skills

Policy Changes
Client Changes
Beneficiary Changes
Payouts
Statements Management
Enquiries Handling
Process Improvement
SOP Development
UAT Review
MS Office

+3 more

Qualifications

Diploma
Degree

About Chevening Awards

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