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OM Escalation Analyst (Global OM Ops) at Hewlett Packard Enterprise - ApplyBlast

OM Escalation Analyst (Global OM Ops)

Hewlett Packard Enterprise

4 months ago

4.8 on Glassdoor

Tlaquepaque, Jalisco, Mexico

Hybrid

Full Time

Intern

0 applicants

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About this role

The OM Escalation Analyst manages complex operational escalations related to order fulfillment and revenue protection at Hewlett Packard Enterprise. This hybrid role involves coordinating across supply chain, planning, and order management teams to resolve execution blockers and ensure timely shipment. The position relies on strong analytical skills to identify root causes and drive data-informed resolutions for critical customer issues.

Responsibilities

Own end-to-end resolution of order escalations and fulfillment issues
Coordinate cross-functionally to unblock orders and drive execution
Analyze order status to identify issues and implement corrective actions
Review dashboards to identify trends and prioritize backlog management
Communicate clear updates and manage stakeholder expectations on resolution progress

Skills

Qualifications

Bachelor’s degree in Business, Supply Chain, Engineering, or related field

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.