Ombudsman
MTM Transit
About this role
The Ombudsman at MTM works to resolve member issues in the VA region, collaborating with advocacy groups and providers to ensure member satisfaction and compliance with contract requirements. The role focuses on identifying systemic issues, managing member interactions, and improving the overall member experience through data analysis and process improvements.
Skills
Qualifications
About MTM Transit
mtmtransit.comFrom mobility management to fixed route and ADA paratransit, MTM Transit solves the toughest transit challenges.
Recent company news
Salem ReporterContract paratransit drivers demand higher wage, better benefits
Sep 30, 2025
newswire.comMTM Transit Partners With RABA to Deliver Comprehensive Transit Services in Shasta County
Jun 24, 2025
Newswire.comMTM Health Celebrates 30 Years of Improving Health Outcomes Nationwide
Jun 3, 2025
JEMSMTM to Expand Reach with Acquisition of Access2Care’s NEMT Business
Aug 17, 2024
The Business Journals40 Under 40 Awards: Zach Vaninger, MTM Inc. and MTM Transit
Nov 2, 2023
About MTM Transit
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MTM Transit.
Salary
$48k – $60k
per year