Omnichannel Analyst

GLG

2 months ago

2.8 on Glassdoor

Gurugram, India

Hybrid

Full Time

Medior

0 applicants

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About this role

The Conference Support Analyst on GLG’s Omnichannel Operations team helps ensure the reliability and quality of the firm’s communications and conference systems that enable client decision-making. Reporting to the Manager of Omnichannel Operations, the role partners with engineering and global teams to maximize service quality and deliver an exceptional client experience. The position contributes to system reliability by diagnosing issues, tracking trends, and supporting continuous improvement across communication channels.

Skills

About GLG

glginsights.com

Gerson Lehrman Group (GLG) is a global insight network that connects businesses, investors, and organizations with a curated community of subject-matter experts to turn information into actionable insight. It provides on‑demand expertise via consultations, primary research, surveys, and events to inform strategic decisions across industries and markets. Clients rely on GLG for fast access to vetted experts, tailored research, and governance that supports investment due diligence, product strategy, and market entry.