On Call - Guest Service Agent
Sonesta Hotels(2 months ago)
Portland, OROnsitePart TimeJunior$31,098 - $44,836 (estimated)Guest Services
Apply NowAbout this role
The Guest Services Agent is the primary front desk representative who greets guests, manages check-ins/check-outs, and supports the Operations Manager. The role acts as the point person for front desk technology and in-house guest relations, ensuring a consistent brand experience. This position represents the hotel as the first point of contact for arriving guests.
Required Skills
- Customer Service
- Cash Handling
- Reservation Systems
- Phone Etiquette
- Upselling
- Microsoft Office
- Opera
- Problem Solving
- Time Management
- Guest Relations
Qualifications
- High School Diploma or Equivalent
- ServSafe Certification
- TIPS Certification
- Valid Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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