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On the Ground Specialist (Contractor) at Instacart - ApplyBlast

On the Ground Specialist (Contractor)

Instacart

4 months ago

3.6 on Glassdoor

Dover, New Jersey

Hybrid

Contract

Junior

1 applicant

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About this role

The On the Ground Specialist ensures in-store operational success for Instacart's Caper smart shopping cart launches at partner grocery stores. This client-facing role involves providing on-site support for testing, training, and troubleshooting, while collaborating remotely with operations and product teams to drive performance. Located in the Dover, NJ area, the position focuses on the grassroots implementation and continuous improvement of connected retail technology.

Responsibilities

Engage with store teams during Caper launch and implementation cycles
Provide on-site observation to identify and resolve operational challenges
Train store associates and reinforce best practices for adoption
Collaborate remotely with product teams to ensure enduring performance
Utilize performance metrics to drive continuous operational improvement

Skills

About Instacart

instacart.careers

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Instacart is a grocery technology company that offers same‑day delivery and pickup by connecting consumers with personal shoppers and local retailers through a digital marketplace. It partners with thousands of national and regional stores to power online storefronts, fulfillment and logistics, and offers a subscription service (Instacart+) alongside merchant tools and advertising solutions. Instacart’s platform combines consumer apps, retail integrations, and data-driven tools for inventory, marketing and operations to help retailers reach customers and shoppers get groceries conveniently. The company’s mission centers on making the food people love accessible and convenient through technology and partnerships.