Onboarding Coach
Cloudbeds(26 days ago)
About this role
The Onboarding Coach at Cloudbeds guides new hospitality customers through implementation, ensuring they understand and confidently use the platform. You will work remotely with clients via video, phone, and email, partner with Sales to demonstrate ROI and drive retention, and contribute insights to improve the product and onboarding experience. The role is focused on delivering exceptional customer experiences and enabling clients to become self-sufficient.
Required Skills
- Client Onboarding
- Training
- Customer Support
- Troubleshooting
- Sales Collaboration
- Relationship Building
- Product Knowledge
- Documentation
- Salesforce
- Project Management
+5 more
Qualifications
- Project Management Certification
About Cloudbeds
cloudbeds.comI couldn't access the site you pasted — it returned a CloudFront "403 Request blocked" page rather than the company's content. Please either share a working URL or the company name (or paste the site's text) and I’ll distill it into a 3–4 sentence profile. If you prefer, tell me the industry and a few details and I can draft a plausible company profile from that.
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