Onboarding Coach
Cloudbeds
About this role
The Onboarding Coach at Cloudbeds guides new hospitality customers through implementation, ensuring they understand and confidently use the platform. You will work remotely with clients via video, phone, and email, partner with Sales to demonstrate ROI and drive retention, and contribute insights to improve the product and onboarding experience. The role is focused on delivering exceptional customer experiences and enabling clients to become self-sufficient.
Skills
Qualifications
About Cloudbeds
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Recent company news
Fred Grier | SubstackExclusive: How Cloudbeds Went From San Diego Small Tech Startup to Global Hospitality Software Leader
Aug 12, 2025
getlatka.comHow Cloudbeds Achieved Over $50 Million in Revenue: A Deep Dive into Growth Tactics
3 weeks ago
Hotel ManagementHistoric Hotels of America selects Cloudbeds as supplier partner
1 month ago
PhocusWireCloudbeds CEO on experimenting with AI across the organization
Jun 4, 2025
Hotel Management NetworkCN Hotels adopts Cloudbeds’ PMS to streamline hotel operations
Dec 12, 2025
About Cloudbeds
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cloudbeds.
Salary
$56k – $76k
per year