Onboarding Consultant II, Retail

Toast(1 day ago)

HybridFull TimeMedior$64,000 - $84,000Customer Success

About this role

An Onboarding Consultant (Implementation Specialist) at Toast serves as the primary customer relationship manager from purchase through the onboarding phase, guiding accounts to successful activation. The role operates under an Onboarding Manager to meet activation goals while prioritizing customer needs and delivering high-quality onboarding experiences.

View Original Listing

Required Skills

Product Knowledge
Project Management
Customer Relationship
Onboarding
Training
Remote Assessment
Networking
Troubleshooting
Communication
Organization

+3 more

About Toast

toasttab.com

Toast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.