Onboarding Specialist
Roo(2 months ago)
About this role
The Onboarding Specialist at Roo ensures new hospitals and veterinary professionals have a supportive, high-quality introduction to the Roo platform, promoting successful activation and early user confidence. The role partners across teams to inform and refine the onboarding experience and supports Roo’s mission to empower animal healthcare professionals.
Required Skills
- Onboarding
- Account Setup
- Platform Orientation
- Activation Tracking
- Issue Resolution
- Stakeholder Collaboration
- Process Improvement
- Feedback Gathering
- CRM
- Ticketing
+4 more
About Roo
roo.vetRoo is a veterinary relief management platform that connects a large network of veterinarians and veterinary technicians with animal hospitals for freelance relief jobs. The service enables clinics and hospitals to post shifts and quickly book qualified relief clinicians, while giving vets and techs flexible, on-demand work opportunities. Roo focuses on simplifying relief staffing and shift management so practices can maintain coverage and clinicians can find temporary assignments through a centralized platform.
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