Customer Onboarding Coordinator, Otter -London
Otter.ai(5 days ago)
About this role
The Onboarding and Implementation Specialist at Otter supports new restaurant customers in adopting Otter’s enterprise technology suite, ensuring smooth account activation, product adoption, and customer education. The role is office-based in Waterloo, London with expected travel to France to meet clients and works closely with Sales and Success teams to enable customer outcomes.
Required Skills
- Onboarding
- Implementation
- Account Activation
- Customer Training
- Software Setup
- Hardware Setup
- Account Configuration
- Process Improvement
- Customer Communication
- Operational Excellence
+2 more
About Otter.ai
otter.aiOtter.ai is an AI-powered meeting assistant that provides real-time transcription, searchable transcripts, automated summaries, highlights, and action items for meetings and conversations. It supports live captions and in-meeting chat, speaker labeling, and integrations with tools like Zoom, Google Meet, calendars, and collaboration platforms to capture and share notes. Otter’s web and mobile apps let teams organize, search, and collaborate on meeting content to speed follow-up and knowledge sharing. It also offers admin and security controls for business and enterprise use.