Onboarding Specialist
CareSource(1 day ago)
About this role
The Onboarding Specialist is a key contact for new members, facilitating their transition to a health plan through telephonic outreach, education, and coordination with healthcare providers. They ensure members understand and access their healthcare services, perform clinical care via telehealth, and develop trusting relationships to promote successful onboarding.
Required Skills
- Telehealth
- Patient Education
- Healthcare Coordination
- Motivational Interviewing
- Data Entry
- Electronic Medical Records
- Communication Skills
- Multicultural Communication
- Care Management
- Phone Support
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