Onsite Warehouse Support Specialist

ShipBob, Inc.(1 month ago)

Bethlehem, PA, United StatesOnsiteFull TimeMedior$51,375 - $69,936 (estimated)Quality

About this role

The Onsite Merchant Support Specialist is the sole ShipBob representative based at a partner fulfillment center, responsible for representing ShipBob to merchants and site partners while supporting scalable operations. The role focuses on ensuring excellent merchant experience, upholding product safety and compliance, and partnering with fulfillment center leadership. This position reports to the Manager, SFN Quality and serves as the primary on-site contact for merchant concerns and operational updates.

View Original Listing

Required Skills

Cycle Counting
Inventory Control
Discrepancy Investigation
Location Checks
Root Cause
Auditing
Ticketing
Merchant Communication
Performance Reporting
Food Safety

+7 more

About ShipBob, Inc.

shipbob.com

ShipBob is a technology-driven third-party logistics (3PL) provider that offers warehousing, inventory management, and order fulfillment for e-commerce and omnichannel brands. It runs a distributed network of fulfillment centers across the U.S. and internationally and pairs physical logistics with cloud-based software for inventory tracking, order routing, shipping optimization, returns, and value‑added services like kitting and custom packaging. ShipBob integrates with major ecommerce platforms and marketplaces and exposes APIs and analytics so merchants get real-time visibility and control. Merchants use ShipBob to shorten delivery times, lower fulfillment costs, and scale logistics without building their own operations.