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Operation Manager at Concentrix - ApplyBlast

Operation Manager

Concentrix

4 months ago

3.3 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

The Operation Manager at Concentrix leads Fraud Risk Management activities and processes globally, focusing on investigations and transaction monitoring. The role involves overseeing Fin Crime analysts, ensuring regulatory compliance, and driving process improvements to minimize fraud losses. Manager must foster a risk awareness culture and collaborate with stakeholders to align strategies with business goals.

Responsibilities

Manage fraud risk activities and ensure regulatory compliance.
Oversee Fin Crime analysts resolving money laundering cases.
Develop fraud risk awareness culture and process strategies.
Drive automation and process consolidation initiatives.
Collaborate with stakeholders to align risk management with business goals.

Skills

Qualifications

Graduate Degree

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.