RCX
This role is responsible for the end-to-end performance of the operational-enablement function, including Workforce Management, Control Tower operations, MIS, Quality, and Training Management. The position establishes a centralized Control Tower to monitor service levels and intraday performance, ensuring contractual SLAs are protected. The role also serves as the FP&A focal point, managing budgets, forecasting, and variance analysis to support financial decision-making and margin improvement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RCX.
RCX didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role