Operational Excellence Manager

Agero(4 days ago)

OnsiteFull TimeManager$100,000 - $130,000Operational Excellence

About this role

Agero is expanding its Operational Excellence team and is looking for a manager to establish and scale a Continuous Improvement framework. The role focuses on delivering service quality improvements and operational efficiency through data-driven initiatives and lean methodologies in a high-volume, low-margin environment.

View Original Listing

Required Skills

Lean
Six Sigma
Data Analysis
Process Improvement
Project Management
DMAIC
SIPOC
Value Stream Mapping
Problem Solving
Stakeholder Communication

About Agero

agero.com

Agero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.

View more jobs at Agero →