Operations Associate - General Operations

Wheely(1 month ago)

London, United Kingdom, England, United KingdomOnsiteFull TimeMedior$51,981 - $70,683 (estimated)Operations

About this role

An Operations Associate at Wheely supports the chauffeur community across the UK, driving engagement and elevating the overall chauffeur experience. The role works cross-functionally to deliver initiatives, strengthen relationships, and ensure service standards are maintained at scale. It is an office-based position focused on improving operational performance and delivering company-standard experiences for chauffeurs.

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Required Skills

Stakeholder Management
Communications
Community Engagement
Feedback Analysis
Incentive Design
Event Operations
Data Analysis
Presentation
Customer Service
SQL

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About Wheely

wheely.com

Wheely is a premium chauffeured transportation platform offering on‑demand and advance bookings for luxury rides — from commutes to airport transfers and event travel — via its mobile app and website. It pairs vetted, professional chauffeurs with high‑end vehicles to deliver concierge‑level service for discerning travellers and corporate clients. The company emphasizes reliability, safety and effortless booking, letting users reserve trips for themselves or others in seconds. Wheely operates in select international cities as a higher‑end alternative to standard ride‑hail services.