Operations Continuous Improvement - Supervisor - Operations Quality Assurance
Golden 1 Credit Union
About this role
Exempt role in the Operations Continuous Improvement department that supports the Operations Quality Assurance Manager by guiding quality assurance initiatives across Service Operations. The position focuses on policy and regulatory compliance, risk management, and ensuring operational integrity in line with credit union guidelines. It also provides leadership and coaching to the Quality Assurance team to promote continuous improvement.
Skills
Qualifications
About Golden 1 Credit Union
golden1.comGolden 1 Credit Union is a California-based, member-owned, not-for-profit financial cooperative focused on helping Californians set and achieve their financial goals. It provides retail banking services including checking and savings, credit cards, personal and auto loans, mortgages, investment and insurance products, and digital banking with online application tools. With a community-first mission, Golden 1 emphasizes member service, financial education, and local reinvestment across its branch and digital channels.
About Golden 1 Credit Union
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$94k – $95k
per year
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