Operations Coordinator

Mellon Group of Companies(11 months ago)

Tiranë, AlbaniaOnsiteFull TimeJunior$42,154 - $57,321 (estimated)Operations

About this role

MELLON Albania is seeking an Operations Coordinator to support and maintain its portfolio of payment devices, including ATMs, electronic parcel lockers, and cash management machines. The role supports service ticket handling, coordination between technical teams and external partners, and assists with troubleshooting and maintenance in both field and lab environments. The position requires travel within operational areas and hands-on operational support.

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Required Skills

Ticketing Systems
ERP
Hardware Troubleshooting
Software Updates
Field Coordination
Technical Support
Microsoft Office
Customer Service
Communication Skills
Problem Solving

+2 more

Qualifications

Technical Diploma
Driver's License

About Mellon Group of Companies

mellongroup.com

Mellon Group of Companies is a dynamic multinational organization specializing in technology solutions, contact center, and outsourcing services designed to enhance transaction facilitation and interactions for businesses with a strong consumer focus. Their comprehensive offerings include a variety of technological solutions such as payment processing, big data analytics, digital transformation, and customer management systems. With a commitment to innovation, Mellon Group aims to help organizations streamline operations and improve customer experiences across various industries.