Operations Excellence Manager

Zipline (4 months ago)

HybridFull TimeManager$85,111 - $112,140 (estimated)Operations

About this role

Zipline is hiring an Operations Excellence Manager to strengthen how its instant delivery and logistics network runs as the company scales globally. The role focuses on building the governance, tooling, and infrastructure that enable consistent operational performance across multiple sites and countries. The position partners closely with country leadership and cross-functional teams to uphold standards while enabling local ownership.

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Required Skills

Operational Excellence
Quality Systems
Safety Governance
Compliance
KPI Tracking
Audit Management
Incident Management
Root Cause Analysis
SOP Development
Process Improvement

+7 more

Qualifications

Lean Six Sigma
ISO Standards

About Zipline

flyzipline.com

Zipline is the world's largest autonomous delivery system, using long-range drones and end-to-end logistics software to provide on-demand delivery of medical supplies, retail goods, and other critical items. Its platform combines custom aircraft, automated distribution centers, and routing/operations software to deliver quickly and reliably for hospitals, governments, and commercial partners across the U.S., Africa, and other markets. Zipline specializes in time-critical payloads—blood, vaccines, emergency supplies—and integrates with existing supply chains through partnerships with health ministries, hospitals, and retailers. Customers choose Zipline for its proven safety, high-uptime operations, and ability to scale instant logistics in challenging geographies.