Operations Integration Solutions Specialist - 6 Month Contract
Astron Energy South Africa (Pty) Ltd(27 days ago)
About this role
The Operations Integration Solutions Specialist provides advanced production support for client integration issues at a major financial services firm, focusing on complex and high-impact incidents. The role acts as an escalation point and specialist, collaborating with IT, Operations, Channel and Product teams to ensure seamless client service and effective issue resolution across channels and products.
Required Skills
- Incident Management
- Root Cause Analysis
- API Integration
- Troubleshooting
- Client Communication
- Cross-Functional Collaboration
- Playbook Development
- Production Support
- Risk Identification
- Incident Reporting
Qualifications
- Bachelor's Degree in Business or Information Systems
- Honours Degree in Business or Information Systems
About Astron Energy South Africa (Pty) Ltd
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