Operations Escalation Manager (with English and Spanish)
GTT
About this role
The Operations Escalation Manager serves as the primary escalation point for incidents requiring exceptional oversight, communication, and resource coordination within a fast-paced ICT environment. The role involves managing escalations, ensuring effective communication, and maintaining high levels of customer service during incident resolution.
Skills
About GTT
gtt.netSimply and securely connect people and machines to data and applications – anywhere in the world
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About GTT
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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