Operations Knowledge Author
Test Board(1 day ago)
About this role
The College Board is seeking an Operations Knowledge Author to create and maintain high-quality content that supports its operational teams in delivering efficient processes and exceptional customer experiences. This role involves transforming complex information into clear, structured knowledge to enable smooth digital assessment delivery.
Required Skills
- Content Writing
- Knowledge Management
- Technical Writing
- Content Management
- Information Design
- Metadata Standards
- Accessibility Standards
- Knowledge-Centered Service
- Content Analytics
- Collaboration
About Test Board
collegeboard.orgCollege Board is a nonprofit organization that helps students prepare for and access college and career opportunities through programs like the AP Program, the SAT Suite (SAT and PSAT), BigFuture, and CLEP. It administers standardized exams, provides score reporting and classroom tools (My SAT, My AP Classroom), and offers college-search, planning, and scholarship resources. College Board also connects students and institutions through services such as Student Search Service and supports educators with assessment and reporting tools. Its offerings are widely used by students, families, schools, and colleges for admissions, credit, and college-readiness guidance.
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