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Operations Lead at Zelis - ApplyBlast

Operations Lead

Zelis

1 month ago

3.4 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Operations Lead owns the operating model for the Agile PMO, defining team structures, delivery governance standards, and driving PDLC adoption across Price Optimization. This strategic role focuses on organizational change management and operational excellence rather than single-product delivery health. The position requires building frameworks, tooling, and habits to influence business outcomes and transition the team to an AI-first operating model.

Responsibilities

Define and maintain delivery standards and governance frameworks across product lines
Lead organizational change management for major operating model shifts and AI tooling rollouts
Own the PMO's operational health metrics and drive transition to an AI-first operating model

Skills

About Zelis

zelis.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2016

View Profile

Zelis is a healthcare financial technology company that provides a connected platform for payers, providers, and healthcare consumers. Their solutions span network optimization, claims management, price transparency, payments, and member engagement communications. Zelis serves more than 770 payers and thousands of providers nationwide, helping reduce costs and administrative burden across the healthcare financial system.