Travelport
The Operations Manager - Call Center 2nd Shift leads and oversees a team of travel consultants within a 24/7 inbound call center environment, providing coaching and mentorship to enhance customer experiences. This hybrid role involves establishing performance objectives, supporting quality assurance programs, and managing client escalations to drive efficiency and business process optimization. The position requires a minimum of 5 years of experience in a travel management contact center, with at least 3 years in a direct supervisory role.
Headquarters
Slough, England, United Kingdom
Company Size
1001-5000 employees
Founded
1971
Travelport builds intelligent, AI-powered infrastructure for modern travel commerce, helping the industry innovate faster, automate workflows, and deliver seamless travel experiences at a global scale. The company offers products such as Travelport+, Smartpoint Cloud, and TripServices, which are designed to help travel agencies — including OTAs, TMCs, and leisure agencies — search, shop, and service travel more efficiently. Travelport operates across 165+ countries and partners with leading AI and technology providers to power the future of travel retailing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Travelport.
Travelport didn’t post a salary, so this is our estimate from similar listings.
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