Excelgroup
The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, overseeing personnel management, team development, and operational processes to ensure service quality. This role builds and scales high‑performing teams, drives performance standards, and collaborates cross‑functionally to deliver end‑to‑end service delivery in a fast‑paced call‑center environment.
Excel Group is a North American field services firm established in 2001, with offices in Toronto, Ontario and Alpharetta, Georgia, providing comprehensive turnkey services across Canada and the United States. They specialize in communication towers, rooftop structures, DAS/in-building systems, DC/AC power plants, network deployment, integration, engineering, and project management, serving telecommunications, cellular, cable, enterprise, and data center sectors. Excel also offers specialized technical warehousing, logistics, and staging lab solutions, with 24/7/365 service and support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Excelgroup.
61% above the average for this role
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