Operations Manager – Customer Service (m/w/d/x) in Teilzeit
ucmspecialists
About this role
An Operations Manager in Customer Service oversees the Self-Service Platform for booking temporary staff, ensuring reliable customer touchpoints and process quality. The role focuses on operational responsibility, process optimization, and system scalability.
Skills
About ucmspecialists
ucmspecialists.comUCM Specialists, Inc. provides unemployment claims management solutions for employers, focused on reducing unemployment-related costs and maintaining compliance. They deliver claims administration, tax management, representation in appeals/hearings, and consulting to help control liability and streamline processes. UCM integrates with HR and payroll workflows to improve verification, reporting, and program oversight, taking administrative burden off employers so they can focus on core operations.
About ucmspecialists
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ucmspecialists.
Salary
$24k – $26k
per year
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