Operations Manager I
Philip Morris International(10 months ago)
About this role
An Operations Manager I at Concentrix oversees operational delivery for client engagement programs at the Gurgaon site, focusing on service quality, financial performance, and client satisfaction. The role involves leading frontline teams and coordinating with internal functions to ensure consistent standards and continuous improvement.
Required Skills
- SLA Management
- Revenue Forecasting
- Team Management
- Performance Management
- Operational Reporting
- Client Interaction
- Coaching
- Employee Engagement
- MS Office
- Presentation Skills
+2 more
Qualifications
- Graduate in Any Discipline
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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