Concentrix
The Operations Manager I at Concentrix leads operational performance and client engagement to drive business success and customer satisfaction. This role involves managing direct reports, analyzing service level agreements, and implementing improvement plans to meet financial and operational goals. The position requires strong leadership, coaching, and cross-functional collaboration to ensure consistent service delivery and continuous improvement.
Headquarters
Newark, California, United States
Company Size
10001+ employees
Founded
1983
Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.
North Texas’ Concentric Acquires Atlanta-Based Data Center Services Co. Critical Components
Jan 6, 2026
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Nov 24, 2025
Concentric AI buys startups Swift Security and Acante to expand scope of data protection platform
Jul 1, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Concentrix.
Concentrix didn’t post a salary, so this is our estimate from similar listings.
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