CN
The Service Desk Operations Manager is responsible for the overall performance, governance, and strategic evolution of CN's enterprise service desk, delivering a seamless IT support experience for all employees. The role leads day‑to‑day service desk operations, manages vendor performance, drives modernization through automation and analytics, and provides leadership to internal teams and managed service providers.
Headquarters
Montreal, Quebec, Canada
Shipping by Rail and Intermodal is efficient, reliable, cost effective & environmentally friendly. CN is your complete transportation and logistics solution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CN.
CN didn’t post a salary, so this is our estimate from similar listings.
30% above the average for this role