Operations Manager
BJAK(1 month ago)
About this role
The Operations Manager at BJAK leads the operational framework that enhances efficiency and scalability for the company across Southeast Asia's fintech landscape. This role involves collaborating with senior leadership to define and execute strategies, manage daily operations, and oversee cross-functional teams, ensuring outstanding customer service and streamlined processes. Additionally, the Operations Manager is responsible for identifying operational bottlenecks and implementing improvements, all while fostering a culture of accountability and ownership within the organization.
Required Skills
- Operational Strategy
- Daily Operations
- Cross-Functional Leadership
- Process Improvement
- Customer Experience
- Internal Operations
- Flexibility
- Interdepartmental Collaboration
- Strategic Thinking
- Initiative
+19 more
Qualifications
- Bachelor's degree in Business, Operations, Supply Chain, or a related field
- MBA is a plus
About BJAK
bjak.myBJAK is the leading insurance platform in Malaysia, specializing in auto insurance and a wide variety of insurance products. The platform enables users to easily compare multiple insurance providers, secure instant coverage, and fulfill road tax requirements online. Known for delivering an efficient and user-friendly insurance experience, BJAK partners with top insurers such as Etiqa and Takaful to offer comprehensive coverage options for its customers.