Operations Manager
Sun Life(1 year ago)
Taguig, Metro Manila, PhilippinesOnsiteFull TimeManager$96,215 - $127,999 (estimated)Call Centre
Apply NowAbout this role
The Operations Manager leads front-line client service operations in a high-volume call centre supporting healthcare insurance within a BPO setting. The role is focused on driving consistent, high-quality customer experiences and enabling supervisors to meet organizational performance and financial objectives.
Required Skills
- Leadership
- Coaching
- Performance Management
- Customer Service
- Change Management
- Communication
- Forecasting
- Planning
- Metrics Analysis
- Recruitment
+2 more
Qualifications
- Bachelor's Degree
About Sun Life
sunlife.comSun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.
View more jobs at Sun Life →