Operations Manager
Asurion(17 days ago)
Santa Rosa, LagunaOnsiteFull TimeManager$98,194 - $130,337 (estimated)Operations
Apply NowAbout this role
The Operations Manager oversees a team of Call Center Supervisors, providing leadership, support, and development to enhance team performance and customer satisfaction. The role includes collaborating with various departments to drive operational improvements and meet quality standards.
Required Skills
- Leadership
- Customer Service
- People Management
- Process Improvement
- Team Development
- Communication
- Budget Management
- Performance Management
- Collaboration