Operations Manager
TransPerfect
About this role
The Operations Manager oversees day-to-day live management of 3–6 Call Center Team Supervisors within TransPerfect Connect’s bilingual call center. The role ensures staffing, resources, and processes are in place to meet service level agreements and deliver high-quality interpreting and call center services. The manager works with WFM, remote resources, site leadership, and clients to monitor performance, drive improvements, and maintain service continuity.
Skills
Qualifications
About TransPerfect
transperfect.comTransPerfect is the top choice for fast, high-quality translation management in over 200 languages, with 10,000+ native-speaking linguists for superior results.
Recent company news
The AI JournalTransPerfect Legal Launches Reef Review 4.0 with AI-Enabled eDiscovery Tools
24 hours ago
PR NewswireTransPerfect Billed Revenues Increase 7% in 2025 to $1.32 Billion
1 week ago
TipRanksTransPerfect Highlights Female Leadership and Inclusion Ahead of International Women’s Day 2026
5 days ago
ADWEEKThe Mill Returns Under New Owner With Global Expansion Plans
Oct 28, 2025
Pulse 2.0TransPerfect Acquires German Post Production Studio Omnimago
4 weeks ago
About TransPerfect
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for TransPerfect.
Salary
$89k – $119k
per year