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Operations Manager at Nivoda - ApplyBlast

Operations Manager

Nivoda

23 days ago

3.2 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Manager

0 applicants

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About this role

The Operations Manager will lead fulfilment performance at the UK hub, taking full ownership of operational KPIs across intake, QC, shipping, and returns. This hands-on role involves managing and developing a team of three, building scalable workflows, and maintaining strong relationships with suppliers, carriers, and cross-functional stakeholders. The position requires driving accountability, precision, and process improvements within a fast-growing, high-growth environment.

Responsibilities

Own UK hub logistics and fulfillment performance across intake, QC, shipping, and returns
Lead, coach, and develop a team of 3 across intake, QC, shipping, and returns
Identify bottlenecks and implement process improvements to increase throughput and reduce errors

Skills

About Nivoda

nivoda.com

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2017

View Profile

Nivoda is a B2B diamond and gemstone marketplace platform serving over 10,000 jewelers worldwide, offering access to more than 2 million natural and lab-grown diamonds, gemstones, melee, and finished jewelry. The platform provides retail tools such as in-store virtual showrooms and online diamond feeds, along with services including express delivery, flexible credit terms, quality control, and consolidated shipping. Nivoda empowers jewelry retailers to sell more efficiently without holding inventory, growing their margins and streamlining their sourcing and fulfillment operations.