Enfrasys
The Operations Manager is responsible for designing and maintaining a cross-functional operating model, overseeing governance, and managing 24x7x365 shift operations for NOC, SOC, and critical facilities. This role involves defining ITSM processes, commanding major incidents, and ensuring service performance through rigorous SLA and KPI monitoring. The position requires leading operational readiness, transition, and workforce control to stabilize and optimize integrated service delivery.
Enfrasys is a Malaysia-based cloud computing consultancy that provides end-to-end digital transformation services to public and private sector organisations. Their offerings span digital advisory, cloud transformation, security and compliance, operational transformation, cloud managed services, and data analytics and automation. As a Microsoft partner, Enfrasys helps clients evaluate, deploy, and manage tailored cloud solutions including Microsoft 365, Azure, and proprietary platforms such as SYBA, i-Transform, and i-Learning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Enfrasys.
Enfrasys didn’t post a salary, so this is our estimate from similar listings.