Operations Practices Agent

The Operations Practices Agent is responsible for designing, implementing, and continuously improving training programs related to the Canadian Railway Operating Regulations (ROR), dangerous goods transport, security awareness, railway safety, and related operating practices across the Ontario Northland rail network. This role ensures that staff acquire and maintain the knowledge, skills, qualifications, and fitness required to perform their duties safely in a federally regulated railway environment, while contributing to regulatory compliance, workforce development, and continuous improvement initiatives. The position involves monitoring staff qualifications, updating training materials, conducting assessments, and providing mentorship and performance support to enhance rule compliance and operational competencies.