Operations Specialist (Cars)
SOUM(12 days ago)
About this role
An Operations Specialist (Cars) at SOUM is responsible for managing the full order lifecycle, ensuring data accuracy, policy compliance, and delivering a smooth customer experience. The role involves processing orders, coordinating with customers and departments, and handling financing applications, with a focus on operational accuracy and service quality.
Required Skills
- Data Entry
- Customer Service
- Order Processing
- Financing
- System Proficiency
- Problem Solving
- Time Management
- Communication
About SOUM
soum.saSoum (سوم) is a Saudi online marketplace for buying and selling used and refurbished items across categories — from phones, tablets and laptops to furniture, home appliances and cars. The platform provides buyer protections including a 10-day warranty, doorstep delivery, and multiple payment options such as cash on delivery and interest-free installments via Tabby and Tamara. Soum aims to make secondhand shopping simple and trustworthy through clear return policies, customer safeguards, and mobile apps for iOS and Android.
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