Operations Specialist Lead
Educational Credit Management Corporation(2 months ago)
About this role
ECMC Group, a Minneapolis-headquartered nonprofit, helps students succeed by providing financial tools, services, and funding for innovative education programs. This role supports the Claims department’s day-to-day operations by helping coordinate workflow, addressing escalated questions, and ensuring processes meet compliance and regulatory expectations.
Required Skills
- Claims Processing
- Workflow Coordination
- Quality Assurance
- Compliance
- Regulatory Research
- Data Analysis
- Trend Reporting
- Stakeholder Liaison
- Process Documentation
- Staff Training
+6 more
Qualifications
- High School Diploma
- GED
About Educational Credit Management Corporation
ecmc.orgECMC Group is a nonprofit organization dedicated to supporting students in their pursuit of higher education. The organization provides services related to education finance, helping students and families plan and pay for college. ECMC is focused on improving educational outcomes by offering resources and guidance on navigating student loans, preventing default, and managing repayment options. Through secured online access, borrowers can easily manage their loans and access vital information about their accounts.
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