Direct Supply, Inc.
The Operations Specialist, TELS Services serves as the primary liaison between suppliers and customers, ensuring seamless communication and advocating for customer outcomes. This role involves handling customer escalations, resolving issues with service providers and internal teams, and facilitating successful outcomes through consistent phone-based communication. The position requires strong customer service skills, proficiency with ticketing software, and the ability to manage time effectively in a fast-paced environment.
Since 1985, Direct Supply has been committed to improving healthcare operations and resident outcomes with our industry-leading platforms to address healthcare’s biggest challenges, advanced procurement capabilities to help corporations and communities spend more efficiently, and a data-driven supply chain with the power and flexibility to deliver solutions on time and on budget.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Direct Supply, Inc. didn’t post a salary, so this is our estimate from similar listings.
Operations Specialist-TELS Services
Direct Supply Inc is a Midwest-based distributor of hardware, cabinetry, surface materials, adhesives, and fabrication supplies serving professionals in woodworking, building, fabrication, interior design, and related industries. Founded in 1989, the company stocks and distributes national brands, offering a broad catalog of products including cabinet hardware, drawer slides, laminates, and storage organizers. It operates as a certified small business and WBENC-certified distributor serving both trade partners and retail customers.
Operations Specialist – TELS Platform
Direct Supply Inc is a Midwest-based distributor of hardware, cabinetry, surface materials, adhesives, and fabrication supplies serving professionals in woodworking, building, fabrication, interior design, and related industries. Founded in 1989, the company stocks and distributes national brands, offering a broad catalog of products including cabinet hardware, drawer slides, laminates, and storage organizers. It operates as a certified small business and WBENC-certified distributor serving both trade partners and retail customers.
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