Operations Specialist
Expediainc(26 days ago)
About this role
The Operations Specialist at Expedia supports contact center and technical operations in a 24x7 environment, ensuring system performance and service delivery through real-time monitoring, incident management, and collaboration with global teams. The role involves troubleshooting, system support, and maintaining operational excellence within a customer service-focused platform.
Required Skills
- Network Monitoring
- Incident Management
- Troubleshooting
- Customer Support
- Network Devices
- Windows Support
- Telephony
- Salesforce
- Operational Tools
- Security
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