Operations Specialist

The Operations Specialist processes and handles air and ocean import and export shipments for key account customers, providing white-glove service and solutions that meet or exceed customer requirements. The role involves overseeing Customs House Brokerage processes, ensuring compliance with laws and regulations, and managing all custom house broker transactions in a timely manner. This position is responsible for coordinating freight dispatch, tracking shipments, and resolving discrepancies in payables while maintaining accurate job costing and invoicing.