Tarro
The Operations Specialist at Tarro handles inbound customer calls while identifying and escalating deeper operational issues to ensure client satisfaction. This role bridges customer experience and client operations by assessing real-time signals of frustration and proactively contacting clients for confirmations. The specialist provides structured summaries during escalations and reviews end-to-end experience data to surface insights to leadership.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2015
Tarro (Chinese: 食客通) is a restaurant-technology company that helps restaurants boost profits with AI-powered solutions. Its platform combines AI-driven analytics and restaurant tech to optimize operations, ordering, and guest experiences. Tarro markets a bilingual global solution with US sales support, signaling a focus on both English- and Chinese-speaking markets. The brand positions itself as powering restaurants to make more money through innovative technology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tarro.
Tarro didn’t post a salary, so this is our estimate from similar listings.
14% above the average for this role
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