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© All Rights Reserved. ApplyBlast.com
Round Room
The Store Support Shift Lead oversees Level 1 support services for retail locations, ensuring high-quality incident management and customer satisfaction within defined Service Level Agreements. This role involves driving the support team, managing escalations, and fostering a culture of operational excellence while adhering to ITIL methodologies. The Lead also handles recruitment activities, performance coaching, and acts as a Major Incident coordinator to ensure efficient resolution of critical outages.
Headquarters
Brookline, Massachusetts, United States
Company Size
1-10 employees
Founded
2020
Your Property management and Real Estate Partner IN BOSTON Expert management, seamless sales, stress-free leasing property management Round Room, headquartered in Brookline, Massachusetts, maximizes your income potential while managing maintenance costs efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Round Room.
Round Room didn’t post a salary, so this is our estimate from similar listings.