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Operations Support Professional at TruStage - ApplyBlast

Operations Support Professional

TruStage

7 days ago

2.9 on Glassdoor

Waverly, Iowa, United States

Onsite

Full Time

Medior

0 applicants

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About this role

This role supports operational teams by bridging the gap between frontline support and professional staff, focusing on day-to-day operational needs and new program capabilities. The position involves monitoring trends, troubleshooting issues, and driving continuous improvement through Lean and Six Sigma methodologies. It requires strong problem-solving skills and collaboration with various teams to enhance customer experience and operational efficiency.

Responsibilities

Lead department-wide initiatives and manage process documentation
Analyze operational trends and resolve complex customer and team issues
Drive continuous improvement projects using Lean and Six Sigma methodologies

Skills

About TruStage

trustage.com

Headquarters

Madison, Wisconsin, United States

Company Size

1001-5000 employees

Founded

1935

View Profile

TruStage is an insurance and financial services company with nearly a century of experience, offering a wide range of commercial and personal insurance products alongside financial solutions such as annuities, workplace solutions, and compliance services. The company serves both individuals and businesses, helping them make confident financial decisions at every stage of life. TruStage is the marketing name for TruStage Financial Group, Inc. and its subsidiaries and affiliates.