Operations Team Leader (Call Center)
Answering Service Care
About this role
Answering Service Care is seeking an Operations Team Leader for their call center in Hamilton Township, NJ. The role involves leading a team of agents, ensuring quality service, supporting HR functions, and monitoring performance to enhance customer engagement and organizational success.
Skills
About Answering Service Care
answeringservicecare.comAnswering Service Care is a provider of 24/7 live answering and virtual receptionist services for small and mid-sized businesses, including medical and professional practices. They handle inbound calls, appointment scheduling, message taking, order processing and dispatching, with options for HIPAA‑compliant and bilingual agents. The company emphasizes customizable scripts, integrations with CRMs/EHRs, and scalable plans to reduce missed calls and improve client experience. Businesses use their service to outsource front‑desk duties, cut operational costs, and ensure reliable professional coverage around the clock.
About Answering Service Care
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Answering Service Care.
Salary
$787k
per year
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