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Operations Workforce & Capacity Planning Manager at Earnest - ApplyBlast

Operations Workforce & Capacity Planning Manager

Earnest

1 month ago

3.6 on Glassdoor

Remote

Full Time

Manager

24 applicants

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About this role

The Operations Workforce & Capacity Planning Manager will lead workforce strategy and capacity planning across Operations, translating business needs into staffing plans. This role involves implementing a new workforce management platform and building scalable forecasting and scheduling processes to improve operational efficiency. The position requires partnering with cross-functional teams to optimize resource allocation and drive performance.

Responsibilities

Own end-to-end workforce strategy and capacity planning across Operations
Lead implementation and rollout of a new workforce management platform
Build and automate scalable forecasting, scheduling, and workforce planning processes

Skills

About Earnest

earnest.com

Headquarters

Oakland, California, United States

Company Size

201-500 employees

Founded

2013

View Profile

Earnest is a fintech lender that offers low‑interest, personalized loans by underwriting borrowers based on their individual financial profiles. Its core products include student loan refinancing, private student loans, and personal loans with competitive rates, flexible repayment options, and an emphasis on high-touch customer service. Founded in 2013 and based in Oakland, CA, Earnest uses technology-driven underwriting to tailor terms to borrowers and is a subsidiary of Navient.