Ops AI & Transformation Manager
LendingClub(11 days ago)
About this role
LendingClub is seeking an AI Analyst to join their new AI Center of Excellence. The role involves designing, deploying, and scaling AI-powered agent assist behaviors to support contact center operations and enhance customer experience. The employee will work closely with technical teams and stakeholders to deliver AI solutions that impact operational efficiency.
Required Skills
- AI
- LLM
- Automation
- Data Analysis
- Model Tuning
- Prompt Engineering
- Contact Center
- AI Governance
- Python
- APIs
Qualifications
- Bachelor’s degree in a related field
About LendingClub
lendingclub.comWe’re rewriting the rules of traditional banking, and we only win when our customers succeed. We’ve helped over 4 million members reach their goals, and we’re just getting started!
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